Shipping policy

Thank you for shopping with [Your Store Name]. This Shipping Policy explains how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are processed Monday through Friday, excluding public holidays.
  • You will receive a confirmation email once your order has been shipped, including tracking information (if available).

Shipping Times

Estimated delivery times are:

  • Domestic Orders: 3–7 business days
  • International Orders: 7–21 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the selected shipping method.

If your store offers free shipping, you can add:

We offer free shipping on orders over [Amount].

Order Tracking

Once your order has been shipped, you will receive a tracking number by email (where tracking is available).

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to help locate your order.

Please note that we are not responsible for delays caused by:

  • Customs inspections
  • Weather conditions
  • Carrier disruptions
  • Public holidays
  • Other events beyond our control

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the packaging

We will review your claim and arrange a replacement or refund where appropriate.

International Shipping

International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country's customs authorities unless otherwise stated.

Contact Us

If you have any questions about shipping, please contact us:

Store Name: [wooden Grove]
Email: [woodengrove212gmail.com]